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Fargo VA Health Care System

 

Fargo VA scores 5 stars

HCAHPS

Every day, the dedicated professionals at the Fargo VA and our outpatient clinics across North Dakota and northwest Minnesota strive to ensure our patient satisfaction scores remain high. Here in Fargo, according to the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, the Fargo VA has the highest patient satisfaction scores compared to all major local hospitals. We’ve also earned a rating of five stars out of five stars!

Tuesday, August 20, 2019

Every day, the dedicated professionals at the Fargo VA and our outpatient clinics across North Dakota and northwest Minnesota strive to ensure our patient satisfaction scores remain high. Here in Fargo, according to the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) Survey, the Fargo VA has the highest patient satisfaction scores compared to all major local hospitals. We’ve also earned a rating of five stars out of five stars!

According to the survey, 86% of our patients reported YES, they would definitely recommend the hospital. 86% also reported our doctors “Always” communicated well. And 87% reported our nurses “Always” communicated well.

HCAHPS is a standardized survey instrument and data collection methodology that measures patients’ perspectives of hospital care. A partnership of public and private organizations created HCAHPS to publicly report the patient’s perspective of hospital care. The HCAHPS results allow consumers to make fair and objective comparisons between hospitals and with state and national averages on important measures of patients' perspectives of care.

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